Tag: Quebec City

Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

Last day at work for a flight service specialist (FSS)

Post author By Stanley
Post date 22 March 2016

A souvenir photo in front of a Eurocopter EC120 Colibri (C-FCOS) at the Quebec Jean-Lesage international airport (2015)

December 2013. Time for retirement had come. On my last working shift as a flight service specialist (FSS), I was able to share good memories of the past experiences as a Transport Canada and later Nav Canada employee. A shift supervisor had bought an excellent chocolate cake which was rapidly taken care of by the employees.

The next year, during an official retirement party including two other retirees, the Nav Canada flight information center (FIC) employees in Quebec City (CYQB) presented us with several gifts. I used the gift certificates to book a helicopter ride.

The pilot headed towards the Quebec Bridge then followed the St-Lawrence Seaway to Old Quebec. He then flew towards the Davie shipyard, Île d’Orléans, the Montmorency falls and then returned to the Quebec Jean-Lesage international airport. During the flight, we were able to witness the arrival of the Queen Mary II cruise ship in Old Quebec. Here are some pictures that I took during the flight:

Samuel-de-Champlain promenade and St-Lawrence Seaway in 2015

The Queen Mary II passing by Île d'Orléans enroute to Quebec in 2015 — The Queen Mary II passing by Île d’Orléans enroute to Quebec in 2015

The Château Frontenac, Dufferin Terrace and a small part of Old Quebec in 2015

Orleans Island and St-Lawrence Seaway, Quebec, 2015

Quebec Jean-Lesage international airport in 2015. The Nav Canada installations are visible (control tower and flight information center (FIC))

I hope you liked the real life stories as pilot, flight instructor, Transport Canada student and flight service specialist in Inukjuak, Rouyn-Noranda, Iqaluit and Quebec City, as well as FSS for Nav Canada at the flight information center in Quebec City. I have included all the stories and photos on my web site www.francoisouellet.ca , in the following “real life stories” sections:

Real life stories as a pilot

Life as a student at the Transport Canada Training Institute

Real life stories as a FSS in Inukjuak

Real life stories as a FSS in Rouyn-Noranda

Real life stories as a FSS in Iqaluit

Real life stories as a FSS in Quebec City

There were naturally many more stories that would have deserved to be written but, due to their particular nature, those stories had to stay confidential.

Thanks for the encouragements and comments shared in person or via electronic communication.

Tags aviation photography, Château Frontenac, CYQB, FIC, Flight instructor, flight service specialist, FSS, Inukjuak, Nav Canada, Old Quebec, photo, pilot, Quebec City, Quebec flight information center, Quebec Jean-Lesage international airport, Queen Mary 2, real life stories, Rouyn-Noranda, Transport Canada

Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

Photography: The St-Jean-sur-Richelieu hot air balloon festival

Post author By Stanley
Post date 24 February 2016

The hot air balloon C-FNHP is being inflated at the St-Jean-sur-Richelieu festival in 2012

The Nav Canada flight service specialists (FSS) working at the flight information center (FIC) at the Quebec Jean-Lesage international airport (CYQB) regularly receive telephone calls from hot air balloon pilots preparing their next flight. Actual and forecasted wind conditions are important, be it on the ground or in the air. But the FSS must also take into account the slightest possibility of a rain shower that would wet the balloon’s envelope, the variation in the convection according to the time of the day which would then affect the winds, the local effects, etc.

Although it is interesting to brief a hot air balloon pilot on the telephone, it is far better to witness their activity when getting ready for a flight. And the effect is even more striking when you position yourself in the middle of a field where more than a hundred hot air balloons lift altogether.

A first group of hot air balloons are autorized to lift at the St-Jean-sur-Richelieu festival in 2012

Summer 2012. A beautiful day was expected in St-Jean-sur-Richelieu. Blue sky and calm winds were forecasted for the evening. There would certainly be photo opportunities (Canon 5D MKII).

The field where the balloons were being prepared was fenced, but there were here and there openings and it seemed possible to enter the area without attracting too much attention. I made an attempt and could rapidly live the frenzy associated with the preparation and launch of more than one hundred hot air balloons.

Rising hot air balloons in St-Jean-sur-Richelieu in 2012

The balloons progressively took shape and it became possible to see their designs and superb colours. Each team was taking care of the last details that ensure a synchronized launch when the signal would be given. The organizer eventually gave the go ahead signal and the hot air balloons all lifted up within a very short time span. This was a magnificent show!

Hot air ballons at the St-Jean-sur-Richelieu Festival in 2012

Visitors at the 2012 St-Jean-sur-Richelieu hot air balloons festival

Few years earlier, during summer 2005, a hot air balloon had flown over our house in Quebec City at about one hundred feet. This was not a normal situation to witness that balloon slowly lose altitude and get closer to electrical wires. I had taken my bike and followed the balloon since it became obvious that the pilot was trying to land, possibly short of propane gas.

The pilot did not have an easy task, flying low over the city streets, close to the wires and other obstacles. The passengers must have been wondering what would be the issue of that flight. Arriving near a school, the pilot had seen a small parking lot and tried to land there, avoiding the church steeple on the other side of the street.

We were few citizens to hang to the basket and immobilize it while the balloon’s envelope was slowly deflating. I was able to take a shot of that unusual balloon’s approach…

Hot air balloon landing on a Quebec City street in 2005

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

Air Canada and the Nav Canada flight information center (FIC) in Quebec City

Post author By Stanley
Post date 17 February 2016

Nav Canada control tower with, in the foreground, several CL-215 and Cl-415, a Nav Canada Challenger, and an Air Transat Airbus at the Quebec Jean-Lesage international airport (CYQB).

On a stormy summer day, Air Canada called the Nav Canada flight information center (FIC) at the Quebec Jean-Lesage international airport (CYQB) on the Montreal frequency. The pilot was flying an Airbus and was about to take-off from the Montreal Pierre-Elliott-Trudeau international airport to Halifax, but there was violent weather that had to be avoided.

Normally, big airlines have their own briefing and flight planning services. However, rapidly changing weather sometimes requires last minute adjustments. In the case of the Air Canada flight, severe thunderstorms forbid a direct path from Montreal to Halifax.
The pilot was looking for the best option: go around the thunderstorms by flying north over Mont-Joli then eastward to Halifax or fly southward to United States then head east to Halifax.

Both solutions were possible but the objective was to pick the route that would diminish the pilot’s chances to have to divert to an alternate airport.

Radar imagery became the essential tool to propose a solution. Knowing the time lapse between two images, it was possible to evaluate the weather system’s speed. By calculating what was the distance left for the system to arrive in Halifax, and knowing the system’s speed, the flight service specialist (FSS) was able to estimate as precisely as possible the time when the thunderstorms would move over the destination airport.

The pilot having calculated the estimated time of arrival to Halifax for both the south and north routes, and now knowing at what time the weather system would be over Halifax, he understood that the best option was the southern route through United States. If there was no last minute modification in the system’s speed, he would be able to land in Halifax between twenty and thirty minutes before the first thunderstorm cells arrive over the airport.

It is fairly uncommon to receive an official feedback from the pilot of a big company like Air Canada. But the next day, surprising the flight service specialist (FSS), the pilot called back, presenting himself as the one who had made a flight from Montreal to Halifax the precedent day. He wanted to thank the FSS who had helped him in his decision making since, as he said it, the route via the United States had been a success and he was able to land his Airbus thirty minutes before the arrival of the thunderstorms. That kind of call certainly helps any employee to start a working day on the good foot…!

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

The Nav Canada flight information center (FIC) in Quebec City and the worker using dynamite

Post author By Stanley
Post date 11 February 2016

Thunderstorms in the Province of Quebec in 2012

The Nav Canada flight information center (FIC) in Quebec City (CYQB) does not normally take calls from the general public since air traffic services are centered on the needs of pilots.

But a particularly urgent situation sometimes dictate a more flexible approach. I remember a telephone call we received on the 800 line, during a very hot summer day of 2007. A worker in charge of the installation of dynamite in a mine in the Abitibi region told the flight service specialist (FSS) that he was working for a big company and that an important blasting operation was to be undertaken soon. He was in the middle of the blasting site, having just completed the installation of the detonators and explosives on the whole area.

He was wondering if there could be something he did not know about the weather since there were very dark clouds coming his way. The flight information center FSS was aware of the meteorological situation in Abitibi, and it was certainly not appropriate for a blasting operation. The caller was told that gigantic thunderstorm cells were forming in his sector and that the lightning detectors were already recording hundreds of strikes.

His actual position, in the middle of detonators and dynamite, was certainly problematic, to say the least. Without asking anything else, he told us that he was getting out of the site quickly…

(Photo taken with a Canon 5D MKII)

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Tags Abitibi, air traffic services, Canon 5D MKII, CYQB, FIC, flight service specialist, FSS, Nav Canada, photo, Quebec City, Quebec flight information center, real life stories, security, thunderstorms, weather, weather photography

Real life stories as a flight service specialist (FSS): Quebec FSS

Québec City FSS and an Air Canada DC-9 Captain

Post author By Stanley
Post date 27 January 2016

Old Quebec airport terminal with an Air Canada DC-9 and a QuebecAir BAC 1-11 (on aviation postcard)

Around 1996, during the summer, an Air Canada DC-9 captain visited the Transport Canada flight service station in Québec City (CYQB) to receive a last minute briefing on the weather conditions between Quebec and Toronto.

All the passengers were already on board, but the captain had noticed a rapid change in the size of thunderstorms approaching the Québec City airport. Wishing to make the best decision, he requested the latest information on the approaching line of thunderstorms before proceeding with the takeoff.

The weather radar and satellite pictures showed a wall of convective cells that a DC-9 would not be able to go through. It would not fly high enough nor be able to go around the system unless it made a detour through Val-d’Or to the north or the Tennessee to the south.

The captain already knew the consequences of his decision. He nonetheless took the phone and called Air Canada’s dispatch in Toronto, announcing that he would not leave Quebec until the weather was acceptable. He could envision the missed transfers in Toronto for most of his passengers, and their bad mood in face of the lengthy delays he expected in Québec City.

Nevertheless, his decision was made and he left the flight service station satisfied. He knew very well that a line of heavy thunderstorms had often been the cause of accidents and that no aircraft, whatever the size, was safe when dealing with a wall of severe thunderstorms.

The flight service specialists (FSS) were happy with the captain’s decision since, throughout the years, the FSS often witnessed far less commendable behaviour from pilots of all categories. Judgment is the capacity to evaluate consequences, and it is not given to everybody.

An Air Canada DC-9 taking off under nice weather

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

A dust devil takes a pilot by surprise in Rouyn-Noranda

Post author By Stanley
Post date 23 January 2016

April 2013, at the Nav Canada Flight Information Center (FIC) in Québec City. This morning’s meterological forecasts indicate the possibility of dust devils. This type of obstacle to visibility is rare. The pilots call the flight service specialists (FSS) to know what “PO” means on the weather charts.

In spite of the calm winds and blue sky all over southern Quebec, the weather conditions can give birth to local wind shears. If they lift sand, dust or other small particles, those wind shears will become visible and cause dust devils five to ten meters in diameter.

A pilot would have to be unlucky to cross a rare dust devil. However, I remember an event I witnessed thirty years ago while I was working at the Transport Canada Rouyn-Noranda flight service station.

On a hot summer day, an aircraft landed in Rouyn-Noranda after a cross-country flight from Montreal. The pilot was making a short stopover to have his logbook stamped at the flight service station. The weather conditions were ideal at the airport: dry air, calm winds and a cloudless sky.

Once his run-up was completed on the taxiway, the pilot slowly headed for the runway 26 threshold. Once aligned and ready for take-off, he made the last few adjustments.

Few seconds later, the flight service specialists heard an emergency locater transmitter signal. Looking again at the runway, they saw that the aircraft was still on the threshold, but upside down.

A strong windshear had overturned the single-engine aircraft. The airport wind speed indicator being located farther away from the threshold only indicated calm winds.

The souvenir of this story reminded me that nature can always surprise the best prepared pilot. I imagine that this event shocked the student pilot as he tried, like us, to figure out what had just happened. I do hope that this adventure did not discourage him from flying.

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): Quebec FSS

Quebec FSS and the September 11th 2001 events

Post author By Stanley
Post date 18 January 2016

One of four F-18s over the National War Memorial in Ottawa on October 22nd 2015

During the September 11th 2001 crisis, the Canadian sky belonged, for a short period, to the military. The latter had taken the decision that every aircraft that had not taken-off yet had to stay on the ground, and those which were airborne had to expedite the landing.

There were a few exceptions for medical evacuations, but those flights were tightly monitored. All air traffic services units communicated with aircrafts in flight and agencies on the ground to advise them of the new rules now in place.

Generally speaking, regardless of the initial surprise, all pilots with whom the Transport Canada flight service specialists (FSS) in Quebec City had talked, through their multiple frequencies, offered no resistance.

But I remember the case of a pilot flying a twin-engine aircraft over the Laurentides region to whom the order of landing as soon as possible had been given. He refused to obey since it was out of the question for him to lose money on already booked charter flights, especially on a beautiful day.

The flight service specialists could understand his frustration. Nonetheless, it was not a good time to debate. It was, for all air traffic services units involved, a particularly busy day and nobody had extra time to argue at length about a request.

The message was repeated one more time. In view of his refusal to obey, NORAD (North American Aerospace Defense Command) was contacted. The reply came back quickly and the pilot was given two choices: either he landed or an CF-18 fighter jet would be launched to take care of the situation.

No need to add anything else. The pilot complied immediately.

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): Quebec FSS

FSS and pilots with different styles

Post author By Stanley
Post date 13 January 2016

Pilots regularly refer to flight service specialists (FSS) when preparing for a flight. They can either phone or visit a flight service station. The FSS progressively know an increasing number of pilots who differ a lot in experience.

As with any profession, competence and a professional attitude vary for the same license. Pilots are no exception and I could divide them in three categories: 85% meet the requirements on a continual basis, 10% constantly exceed the expectations and the last 5% deals with more or less important shortcomings.

Here are two small stories involving pilots of very different style and some flight service specialists. Those events happened in the ‘80s and ‘90s:

The pilot with a gigantic ego

One day, a pilot called the Transport Canada flight service station in Quebec City (CYQB) on the local radio frequency and said: “I’ll be landing in twenty minutes at Lac St-Augustin. Call my wife and tell her to pick me up”.

That was not a polite way to request a favor. He obviously had decided that those types of private phone calls were part of our responsibilities. As the flight service specialist was working higher priorities, he told the pilot that this was something he would have to do himself.

Losing his temper, the pilot started to reel off his CV and all the contacts with whom he would communicate to set this employee’s case. His long monologue forced us to lower the air radio frequency’s volume. His ramblings blocked an important frequency and were a nuisance to the other pilots. Eventually, he ran out of ideas and the radio frequency was finally available for essential communications.

A few hours later, the same pilot made a spectacular entry in the flight service station, shouting and blasting the employees. He then left the place by slamming what could be slammed of the swinging doors we had at the time.

Luckily, special cases like that are rare. They so differ from what we are used to that it’s impossible to forget them, even decades later.

An exceptionally cold blooded pilot

I remember of a very experienced pilot who used to visit us regularly at the Transport Canada flight service station in Rouyn-Noranda (CYUY). One day, he entered the station, leaned on the briefing counter, and started to talk about different subjects before finally asking us if we had any documents in our library that were dealing with an airplane crash…

We replied by the affirmative. Considering his calm and the tone in his voice, we figured that he was just curious. He then told us that he had just crashed less than an hour ago and that the machine he was flying was totally wrecked. He was the only person on board and managed to get out with scratches only.

I must admit that I had never met somebody that could be so detached from an event of such importance!

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

Real life stories as a flight service specialist (FSS): Iqaluit FSS

The Sultan of Brunei stops in Iqaluit, in the Canadian Arctic

Post author By Stanley
Post date 28 November 2015

The Iqaluit airport, on Baffin Island in the Nunavut, is a popular stopover for short and mid-range aircrafts needing to refuel when overflying the Canadian Arctic. Its 8,600 feet runway can accommodate all types of aircrafts. Airbus aircrafts like the A380, the A350-XWB and the A330-200F were tested there during several days to evaluate their performance under extreme cold temperatures.

Airbus A330-200F arriving in Iqaluit for extreme cold tests. (PHOTO by CHRIS WINDEYER)

Well-known actors, princes and princesses (among them some members of the British Monarchy) and many political personalities stopped in Iqaluit throughout the years. Even Nelson Mandela stopped by Iqaluit on his return trip from United States.

Elder Alacie Joamie and Prince Albert II of Monaco in Iqaluit in 2012

Around 1989-1990, the Sultan of Brunei and his suite also stopped in Iqaluit. The flight service specialists (FSS) were surprised to see that a Boeing 727 was not enough to accommodate the Sultan as two Gulfstream American business jets also landed few minutes before the 727.

Once the three aircrafts were parked on the apron, the Boeing 727’s front door was opened, a stairway was lowered and staff members rolled out a long red carpet. Two women got out of the airplane and started sweeping the whole carpet and, few minutes later, the Sultan stepped out for a walk and a breath of fresh air.

In less than an hour, the refueling was completed and everyone got back onboard their respective aircraft and left for Europe. It was the first time I was witnessing such a deployment of resources to carry a monarch.

But I had seen nothing yet. Few years later, I was transferred to the Transport Canada flight service station in Quebec City, which would later become the Quebec Flight Information Center (FIC) under Nav Canada. There, I could witness, with other air traffic services staff members, the frenzy surrounding the arrival of the President of the United States, Georges W. Bush, for the 2001 Summit of the Americas. That was certainly beyond measure…

For more real life stories as a FSS in Iqaluit, click on the following link: Flight service specialist (FSS) in Iqaluit

Street photography

Street photography: mannequin attacked by a wasp in Quebec

Post author By Stanley
Post date 19 November 2015

In Quebec City, this mannequin seems to be attacked by a wasp moving slowly along the shopwindow. The scene looked realistic enough to deserve a photo!

Street photography: mannequin under attack

For other street photography pictures, click on the following link:

Street photography

Tags Canon 5D MKII, photos, Quebec City, street photography