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Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

Air Canada and the Nav Canada flight information center (FIC) in Quebec City

Nav Canada control tower with, in the foreground, several CL-215 and Cl-415, a Nav Canada Challenger, and an Air Transat Airbus at the Quebec Jean-Lesage international airport (CYQB).
Nav Canada control tower with, in the foreground, several CL-215 and Cl-415, a Nav Canada Challenger, and an Air Transat Airbus at the Quebec Jean-Lesage international airport (CYQB).

On a stormy summer day, Air Canada called the Nav Canada flight information center (FIC) at the Quebec Jean-Lesage international airport (CYQB) on the Montreal frequency. The pilot was flying an Airbus and was about to take-off from the Montreal Pierre-Elliott-Trudeau international airport to Halifax, but there was violent weather that had to be avoided.

Normally, big airlines have their own briefing and flight planning services. However, rapidly changing weather sometimes requires last minute adjustments. In the case of the Air Canada flight, severe thunderstorms forbid a direct path from Montreal to Halifax.
The pilot was looking for the best option: go around the thunderstorms by flying north over Mont-Joli then eastward to Halifax or fly southward to United States then head east to Halifax.

Both solutions were possible but the objective was to pick the route that would diminish the pilot’s chances to have to divert to an alternate airport.

Radar imagery became the essential tool to propose a solution. Knowing the time lapse between two images, it was possible to evaluate the weather system’s speed. By calculating what was the distance left for the system to arrive in Halifax, and knowing the system’s speed, the flight service specialist (FSS) was able to estimate as precisely as possible the time when the thunderstorms would move over the destination airport.

The pilot having calculated the estimated time of arrival to Halifax for both the south and north routes, and now knowing at what time the weather system would be over Halifax, he understood that the best option was the southern route through United States. If there was no last minute modification in the system’s speed, he would be able to land in Halifax between twenty and thirty minutes before the first thunderstorm cells arrive over the airport.

It is fairly uncommon to receive an official feedback from the pilot of a big company like Air Canada. But the next day, surprising the flight service specialist (FSS), the pilot called back, presenting himself as the one who had made a flight from Montreal to Halifax the precedent day. He wanted to thank the FSS who had helped him in his decision making since, as he said it, the route via the United States had been a success and he was able to land his Airbus thirty minutes before the arrival of the thunderstorms. That kind of call certainly helps any employee to start a working day on the good foot…!

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

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Real life stories as a flight service specialist (FSS): Quebec FSS

Québec City FSS and an Air Canada DC-9 Captain

Old Quebec airport terminal with an Air Canada DC-9 and a QuebecAir BAC 1-11 (on aviation postcard)
Old Quebec airport terminal with an Air Canada DC-9 and a QuebecAir BAC 1-11 (on aviation postcard)

Around 1996, during the summer, an Air Canada DC-9 captain visited the Transport Canada flight service station in Québec City (CYQB) to receive a last minute briefing on the weather conditions between Quebec and Toronto.

All the passengers were already on board, but the captain had noticed a rapid change in the size of thunderstorms approaching the Québec City airport. Wishing to make the best decision, he requested the latest information on the approaching line of thunderstorms before proceeding with the takeoff.

The weather radar and satellite pictures showed a wall of convective cells that a DC-9 would not be able to go through. It would not fly high enough nor be able to go around the system unless it made a detour through Val-d’Or to the north or the Tennessee to the south.

The captain already knew the consequences of his decision. He nonetheless took the phone and called Air Canada’s dispatch in Toronto, announcing that he would not leave Quebec until the weather was acceptable. He could envision the missed transfers in Toronto for most of his passengers, and their bad mood in face of the lengthy delays he expected in Québec City.

Nevertheless, his decision was made and he left the flight service station satisfied. He knew very well that a line of heavy thunderstorms had often been the cause of accidents and that no aircraft, whatever the size, was safe when dealing with a wall of severe thunderstorms.

The flight service specialists (FSS) were happy with the captain’s decision since, throughout the years, the FSS often witnessed far less commendable behaviour from pilots of all categories. Judgment is the capacity to evaluate consequences, and it is not given to everybody.

An Air Canada DC-9 taking off under nice weather
An Air Canada DC-9 taking off under nice weather

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

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Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

A dust devil takes a pilot by surprise in Rouyn-Noranda

April 2013, at the Nav Canada Flight Information Center (FIC) in Québec City. This morning’s meterological forecasts indicate the possibility of dust devils. This type of obstacle to visibility is rare. The pilots call the flight service specialists (FSS) to know what “PO” means on the weather charts.

In spite of the calm winds and blue sky all over southern Quebec, the weather conditions can give birth to local wind shears. If they lift sand, dust or other small particles, those wind shears will become visible and cause dust devils five to ten meters in diameter.

A pilot would have to be unlucky to cross a rare dust devil. However, I remember an event I witnessed thirty years ago while I was working at the Transport Canada Rouyn-Noranda flight service station.

On a hot summer day, an aircraft landed in Rouyn-Noranda after a cross-country flight from Montreal. The pilot was making a short stopover to have his logbook stamped at the flight service station. The weather conditions were ideal at the airport: dry air, calm winds and a cloudless sky.

Once his run-up was completed on the taxiway, the pilot slowly headed for the runway 26 threshold. Once aligned and ready for take-off, he made the last few adjustments.

Few seconds later, the flight service specialists heard an emergency locater transmitter signal. Looking again at the runway, they saw that the aircraft was still on the threshold, but upside down.

A strong windshear had overturned the single-engine aircraft. The airport wind speed indicator being located farther away from the threshold only indicated calm winds.

The souvenir of this story reminded me that nature can always surprise the best prepared pilot. I imagine that this event shocked the student pilot as he tried, like us, to figure out what had just happened. I do hope that this adventure did not discourage him from flying.

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

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Real life stories as a flight service specialist (FSS): Quebec FSS

FSS and pilots with different styles

Pilots regularly refer to flight service specialists (FSS) when preparing for a flight. They can either phone or visit a flight service station. The FSS progressively know an increasing number of pilots who differ a lot in experience.

As with any profession, competence and a professional attitude vary for the same license. Pilots are no exception and I could divide them in three categories: 85% meet the requirements on a continual basis, 10% constantly exceed the expectations and the last 5% deals with more or less important shortcomings.

Here are two small stories involving pilots of very different style and some flight service specialists. Those events happened in the ‘80s and ‘90s:

The pilot with a gigantic ego

One day, a pilot called the Transport Canada flight service station in Quebec City (CYQB) on the local radio frequency and said: “I’ll be landing in twenty minutes at Lac St-Augustin. Call my wife and tell her to pick me up”.

That was not a polite way to request a favor. He obviously had decided that those types of private phone calls were part of our responsibilities. As the flight service specialist was working higher priorities, he told the pilot that this was something he would have to do himself.

Losing his temper, the pilot started to reel off his CV and all the contacts with whom he would communicate to set this employee’s case. His long monologue forced us to lower the air radio frequency’s volume. His ramblings blocked an important frequency and were a nuisance to the other pilots. Eventually, he ran out of ideas and the radio frequency was finally available for essential communications.

A few hours later, the same pilot made a spectacular entry in the flight service station, shouting and blasting the employees. He then left the place by slamming what could be slammed of the swinging doors we had at the time.

Luckily, special cases like that are rare. They so differ from what we are used to that it’s impossible to forget them, even decades later.

An exceptionally cold blooded pilot

I remember of a very experienced pilot who used to visit us regularly at the Transport Canada flight service station in Rouyn-Noranda (CYUY). One day, he entered the station, leaned on the briefing counter, and started to talk about different subjects before finally asking us if we had any documents in our library that were dealing with an airplane crash…

We replied by the affirmative. Considering his calm and the tone in his voice, we figured that he was just curious. He then told us that he had just crashed less than an hour ago and that the machine he was flying was totally wrecked. He was the only person on board and managed to get out with scratches only.

I must admit that I had never met somebody that could be so detached from an event of such importance!

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

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Real life stories as a flight service specialist (FSS): Iqaluit FSS

Canada: Iqaluit FSS and the 1989 solar storm

1989 was a problematic year for the Transport Canada flight service specialists (FSS) in Iqaluit as we had problems communicating by means of HF frequencies with airliners crossing the North Atlantic.

As usual, we tried to get position reports at 60, 70 and 80 degree west in order to ensure that the Montreal, Gander, Winnipeg and Edmonton area control centers could provide accurate air traffic services by maintaining ten minutes or eighty nautical miles between each aircraft. We had to note the route, the actual and next position of the aircrafts, the different time, speed and altitude, this while we relayed ATC clearances.

Flight service specialists at work at the Iqaluit flight service station in 1989
Flight service specialists at work at the Iqaluit flight service station in 1989

But for many weeks in February and March, the radio communications were blocked by a solar storm that was strong enough to cause problems to the Hydro-Québec electrical network. The entire province of Quebec suffered an electrical power blackout that lasted nine hours on March 13th.

During a major solar storm, the full spectrum of HF frequencies can become useless for frequent periods varying from ten minutes to an hour.

I remember several problematic cases, among which one where an area control center controller asked us to contact an airliner to know if the pilot could climb to 37,000 feet once at 70 degree west. The question was transmitted to the pilot and he immediately replied: “Roger, we are climbing 370”. He had not received any clearance to change his altitude but he was nonetheless starting to climb where there was no adequate separation between him and other aircrafts.

We replied multiple times: “Negative, this is a question, this is not a clearance, do not climb to flight level 370”, but the pilot never replied back due to the poor quality of HF communications. The control center was quickly called back and advised of the situation.

For the remaining period of the solar storm, the flight service specialists were asked about the actual quality of the HF communications before any punctual requests was sent on radio in order to avoid problems.

For more real life stories as a FSS in Iqaluit, click on the following link: Flight service specialist (FSS) in Iqaluit

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Photos of Canada Photos of Quebec

Photography in the Province of Quebec : Tewkesbury 2015

Profiting from the autumnal season to do some photography, I visited the Tewkesbury region, near Quebec City, were there are always interesting point of views. First, near the Tewkesbury church :

Tewkesbury, Québec 2015
Tewkesbury, Québec 2015
Tewkesbury, Québec 2015
Tewkesbury, Québec 2015
Tewkesbury church, Québec 2015
Tewkesbury church, Québec 2015
Tewkesbury Blue Roof, Québec 2015
Tewkesbury Blue Roof, Québec 2015

Then, following a trail heading to the Jacques-Cartier river, I was able to take few shots, sometimes under an overcast sky and, on few occasions, with the sun shining through clouds :

Autumn in Tewkesbury, Quebec 2015
Autumn in Tewkesbury, Quebec 2015
Tewkesbury, Québec 2015
Tewkesbury, Québec 2015
Tewkesbury, Québec 2015
Tewkesbury, Québec 2015

All the photos were taken with a Canon 5D MKII DSLR camera. I mostly used two lens : a Canon 14mm 2.8L fixed lens and a Canon 70-200 f2.8L IS II USM.

For other photos on the province of Quebec and also Quebec City, click on the following links from my blog:

Province of Quebec Photos
Quebec City and Île d’Orléans in Autumn
Quebec City and Île d’Orléans in Winter
Quebec City and Île d’Orléans in Spring
Quebec City and Île d’Orléans in Summer
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Photos of Canada Photos of Quebec

Quebec City Photos: Autumn 2015

Hi,

Here are few photos taken two days ago in Québec with a Canon 5D MK II camera . The first picture is the exception, having been taken in St-Antoine-de-Tilly.

St-Antoine-de-Tilly, Québec 2015
St-Antoine-de-Tilly, Québec 2015

It was raining when the two following pictures were taken in Sillery. But this normally allows for good results since the colors are more interesting:

Sillery, Québec 2015
Sillery, Québec 2015
Sillery, Québec 2015
Sillery, Québec 2015

The Park Bois-de-Coulonge always means interesting surprises, year after year. There is always something original to shoot, providing the photographer takes his time. One can see the Sillery Marina from the top of the cliff. A row of aligned trees and the numerous masts of the sailboats taken out of the water before the cold season offered an interesting view:

Sillery Marina, Québec 2015
Sillery Marina, Québec 2015

The wind was blowing moderately, which allowed for the following picture:

Parc du Bois-de-Coulonge, Québec 2015
Parc du Bois-de-Coulonge, Québec 2015

Near a little creek, I tried different shutter speeds on two similar shots:

Parc du Bois-de-Coulonge, Québec 2015
Parc du Bois-de-Coulonge, Québec 2015
Parc du Bois-de-Coulonge 2015
Parc du Bois-de-Coulonge 2015

As I was ready to leave the park, I saw a newly wed and her entourage arriving for a photo shoot session with a professional photographer. I delayed my departure and used the pond to capture the following image, which was then inverted:

Wedding at the Bois-de-Coulonge Park 2015
Wedding at the Bois-de-Coulonge Park 2015

Two men who were present for the wedding were standing close to the pond, staying at a distance for the photo session. I took the opportunity to discretely add the shadows to my photo:

Parc du Bois-de-Coulonge, Québec 2015
Parc du Bois-de-Coulonge, Québec 2015

For other photos on the province of Quebec and also Quebec City, click on the following links from my blog:

Province of Quebec Photos
Quebec City and Île d’Orléans in Autumn
Quebec City and Île d’Orléans in Winter
Quebec City and Île d’Orléans in Spring
Quebec City and Île d’Orléans in Summer
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Photography

Night photography: the Blood Moon Eclipse seen from Quebec

A quick look on internet provided the exact location and time where the moon would rise in the Quebec City region. On September 27th 2015, one had to look towards 089 degrees and be ready for 18:25 PM.

September 27th 2015. Blood Moon photo taken from Promenade Champlain, Quebec City, with a Canon 5D MKII.
September 27th 2015. Blood Moon photo taken from Promenade Champlain, Quebec City, with a Canon 5D MKII.

Imagine being able to connect your camera to a modern personal telescope. That would make for fantastic shots. But since I deal with a Canon 70-200 f2.8L IS II USM coupled with an extender, I cannot expect the same results. Nonetheless, it is not a reason to stay at home…

September 27th 2015 Blood Moon Eclipse. As for the blue object to the right of the screen, your explanations are welcomed.
September 27th 2015 Blood Moon Eclipse. As for the blue object to the right of the screen, your explanations are welcomed.

The most interesting effect happened during late evening. I caught the above shot around 22:15. Cranking the ISO, I saw a blue planet or something that looks like it in the frame. The shot was not taken through a window so there was no glass reflection. I was kind of surprised to see this addition to the Blood Moon Eclipse. I wrote to a local astronomy club, asking them what it could be. They answered that unless I took the shot through a window, causing a reflection, they did not know what it was.

I know nothing yet about astronomy. If it is the reflection of the moon, I don’t know how it got there since I was taking the photo outside, without a polarizer. According to a recent comment sent by Mario Cloutier (see the comments) who points the reader to another blog looking at this question, it is possible that the picture of this ghost moon is the result of an overexposed shot combined with the atmosphere’s specific characteristics of temperature and moisture which would increase the reflexion and refraction. That is a logical explanation. The last shot was taken around 22:35:

September 27th 2015 Blood Moon Eclipse. Camera adjusted on BULB priority, with ISO 100 and 2.8 aperture.
September 27th 2015 Blood Moon Eclipse. Camera adjusted on BULB priority, with ISO 100 and 2.8 aperture.
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Real life stories as a flight service specialist (FSS): Iqaluit FSS

Carrying a .357 Magnum to Iqaluit

(Precedent document: Aviation photography: Rouyn-Noranda aircraft photos during 1986-1988 (Part three of three)

In 1988, I left Rouyn-Noranda for the Transport Canada flight service station, on Baffin Island. Iqaluit is Nunavut’s Capital and a designated port of entry to Canada for international air and marine transportation. Located at the crossroads of both polar and high North Atlantic air routes, Iqaluit airport can handle any type of aircraft.

I had to learn new tasks linked to ICAO responsibilities toward international air traffic crossing the Atlantic Ocean, as well as continue to act as a flight service specialist (FSS) and provide air traffic services.

The departure would be made from the Montreal Pierre-Elliott-Trudeau international airport. I decided to bring my .357 Magnum revolver with which I had been training for several years. Official papers authorized me to carry the gun from my home to the Montreal airport. Once there, I headed to a counter where an agent gave me another document allowing me to carry the revolver in the Nordair Boeing 737 leaving for Iqaluit.

There was no stipulation that the gun had to be left in the cockpit. I went through the security zone. The .357 Magnum was in a small case, in an Adidas sport bag. The bag was put on a moving strap, like any other hand luggage, in order to be checked by a security agent. The bag was not open by the agent; he looked at the screen, saw what was in the bag and that was it. I thought at the time that he might have received special instructions that I knew nothing about.

I was a bit surprised at the easiness with which I could carry a gun, but having never tried it before, since I was not a policeman, I concluded that it was the way things were done when all the papers and requests had been filed accordingly. The screening process being completed, I went outside and walked towards the Boeing 737.

A female flight attendant was greeting all the passengers. I presented her my airplane ticket just as I was ready to board the plane and she immediately asked me if the gun was in the bag I was carrying, and if it was loaded. My answers being acceptable, she invited me to go to my seat.

Once comfortably seated, I placed my Adidas bag under the front passenger’s seat instead of the elevated compartments along the aisles. I wanted to be able to see the bag at all times. The airplane took-off and it was a smooth flight to Iqaluit.

Three years passed and came the time to be transferred at the Transport Canada flight service station in Québec City (CYQB). The world had certainly changed during those three years isolated up in the Arctic. In 1989, Marc Lépine got known for the massacre, with a firearm, of fourteen women studying at the Montreal Polytechnic School.

I headed to the Iqaluit RCMP office in order to fill the appropriate documents that would allow me to carry the gun back to Québec City, a gun that would be sold few months after my arrival at destination. The police officer signed the papers and told me that the revolver would be kept in the Boeing 737’s cockpit.

I asked him, in case it was still allowed, if I had the liberty to carry it in my bag and put it under the front passenger’s seat, like I did for the inbound flight. He looked at me and clearly did not believe a word I had just said. But that did not matter. The gun would travel in the cockpit with the pilots and I would claim it once at destination.

When I think again about this story, almost thirty years later, I realize how the world has dramatically changed. There was a time where I could head to the Montreal international airport with my family to watch the landings and takeoffs from an exterior elevated walkway opened to the general public. From this same walkway, chimney smokers would negligently throw away their still smoking cigarette butts in an area where fuel trucks were operating.

The airport’s management eventually forbid the access to the outside walkway after having received too many complaints from passengers who rightfully claimed that their suitcases had been damaged by cigarette butts thrown from the walkway…

(Next story: Iqaluit and the old American military base)

For more real life stories as a FSS in Iqaluit, click on the following link: Flight service specialist (FSS) in Iqaluit

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Aviation photography: Rouyn-Noranda aircraft photos during 1986-1988 (Part 3 of 3)

Here is the third group of aircraft photos taken at the Rouyn-Noranda airport (CYUY) during 1986-1988, while I was working as a flight service specialist (FSS). Those are not fancy pictures but they nonetheless provide a representative sample of what was flying over the Abitibi region during those years. As such, they are part of the Quebec Province aviation history. You have possibly discovered some company names and colours already in the last two aviation photography documents published on June 29th and July 11 th 2015.

I took those photos with an old Pentax KX, using Kodachrome film. Many types and categories of aircrafts and helicopters are included: private, commercial, corporate, government, etc. I am convinced that some pictures will bring back memories to older pilots.

In this third and final group of photos, you will find: Québecair Convair, Noranda Mines Lear 25 C-GZIM, Propair Hugues 500D C-GDFF, Mitsubishi MU-2 C-GAUR, Transport Canada DHC-8-102 C-GCFJ, Government of Canada CP-140 Aurora, Cessna C-425 Conquest 1 C-GLAD, Hugues 300 C-GBUM, Cessna C-210 C-GVYD, Inter-Canadien Fokker F-28-1000 C-GQBR, Viking Bell 212 C-GFQN, Air Creebec C-402, Hélico Mont-Laurier Enstrom C-GNUZ, Kelner Airways C028B Caravan 1 C-FKAL, Cessna C-172 C-GUCU, Nordic Bell 206l C-FARV, Cessna C-172 C-FBOI, Cessna C-175 C-FKVE, Scout Chief C-FXGS, Noranda Mines Beech 300 C-GPKP, Québec Aviation Commander 840 C-GPVE, Piper PA-32-300 C-GBRZ, Piper Cherokee 140E C-FTVV.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda