Robert A. Milton managed Air Canada during the most tempestuous period of the history of air transport.
I translated the quotes from the French version of the book.
“It is all right to say to a Crown corporation to operate, starting tomorrow, like a private enterprise, but it’s like saying to a dog to walk on its hind legs from now on. The dog can succeed, but it will need time to adjust to this new idea”.
“Rod Eddington, the British Airways CEO, made everybody laugh when talking about the resistance to change of middle managers. He said: “As it is said for staff reductions, turkeys have never voted in favor of Christmas”.
“The most efficient system in the world can only work properly if the people who apply it want it to work”.
“No air transport society has ever succeeded in reducing its activities, except in the context of a restructuration under judiciary supervision”.
“One day, as I was walking through the department of technical operations, I looked around and noticed that some people were working in a cubicle fitted out along an outside wall. There were many windows in the wall, but they were all covered with brown paper. I was curious to know why. Was the outside view so terrible that nobody wanted to look through the windows? Or was it so beautiful that it could distract the employees? I checked and the view had nothing really special. It was not more beautiful nor uglier than the other views from the building.
When I asked for explanations, I was told that the employees working along that wall belonged to a group where the salary level did not allow access to a window. But, for different reasons, it had been necessary to position them near a wall with windows. A bureaucrat of the organization had been afraid, I suppose, that making an exception to the rule would lead to anarchy, and he ordered that the windows be covered to correct this unacceptable situation. Useless to say that the brown paper disappeared a few minutes after I received the explanation”.
“Quite often, people who progress slowly in their career without having to take decisions inevitably end up by having to take one. At that moment, they freeze like a deer being blinded by a car headlights, and they get knocked out”.
“If someone puts one finger in my eye, I react by putting two fingers in both of his eyes”
“The VISA Aerogold card is nothing else than a money making machine for the CIBC. It represents 20 to 25 % of the market capitalization of the bank”.
“It is necessary to respect the rules of the game, but to play in all seriousness by using all the tools that are available to you”
Here, Robert Milton quotes a former Minister of Transport of Canada: “He raised the governance problems and the airports inability to control costs, to show interest in customers and to build only the needed infrastructure, instead of the luxurious installations that are now appearing all across the country”.
“In the future, I see Air Canada recognized as one of the six best airline companies of the world, with connections in all regions of the globe and with an interior service representing a smaller, but all the same important part of its total income”.
Sunset colors reflecting on an Air Canada Bombardier Q-400 in Toronto
The Air Canada Terminal installations at the Toronto Lester B. Pearson international airport are such that a voyager intending to do a flight from Toronto to Quebec has to walk outside the building to catch his plane. This has some advantages, especially when it is an evening flight and there is, at the time of boarding, a superb sunset.
But to directly photograph the sunset colors without any filter or tripod, while hand holding the camera, is a recipe for disaster. And a photographer cannot stay immobile for very long in that restricted area where security agents and passengers walking towards the DHC-8-400 demand that everyone move with the flow.
A practical method that offers very good results is to indirectly photograph the beautiful sunset colors by using the aircraft as a reflector.
First, it is better to use a camera lens that requires very little light. This will limit the grain size while allowing a shutter speed that is high enough to avoid a blurred picture. The scenery was thus captured with a Canon 5DSR full-frame camera equipped with a Canon EF 50mm f/1.4 USM lens.
Secondly, the photographer must crop the photography using an image editing software so that all useless details are absent from the final shot. There are two objectives: 1) it is obviously necessary to keep the aircraft parts that will best show the sunset colors and 2) do the best possible use of the elements presenting graphic interests for the viewer.
If I had kept only several oversized windows in order to show the superb sunset colours, there would have been only clear bright colours, without contrasts. That would have given an uninteresting photo. The advantages of protecting the shadowy top of the aircraft are that it adds a strong luminosity contrast, allows the inclusion of the Q-400 diagonal lines (1-2-3-4-5) and a reflection of the reflections themselves (6) under the aircraft’s wing. All this is highlighted in the photo below.
Photography theory: diagonal lines on a Bombardier Q-400 photo
Here is some information aimed at helping tourists visiting Toronto, who like photography and aviation, and would think of booking one day during their visit to head to the Toronto Lester B. Pearson international airport (CYYZ) for a plane spotting photo session.
Initial planning
If you can, get a scanner or download an app on your cell phone to get real time information on air traffic around the airport: you will then know in advance the type and nationality of inbound or departing aircrafts.
Search for websites giving you access to Toronto airport VHF frequencies and program your scanner if you decided to get one.
Have a look at different plane spotting websites for the Toronto airport: there are many precious advices from experienced plane spotters that will prove useful in heading to the best spots and avoiding common mistakes.
Print two or three maps of secondary routes around the airport so that you can orient yourself when there is a change in runway use due to different winds or if you use a taxi ride to move around the airport: the driver will always ask you details on how to get there since those secondary routes are not a common destination for him (and chances are that he will not know where to go if you ask him to head to threshold of runway 05. Basically, he needs road names, not runway numbers).
Cessna 560XL S5-BAV Toronto 2016
British Airways Boeing 777-236 G-ZZZA in Toronto 2016
Before leaving your Toronto hotel
Before you leave the hotel, look at the Toronto weather forecast, among them the TAF, to know the wind pattern for the day. The Nav Canada site has everything you need to know and there is a possibility to choose between coded or plain aviation language.
Don’t forget to bring many snacks as well as a bottle of water since you will possibly be at a good distance from a restaurant for many hours, depending on which runway is in use. The same goes for additional batteries and memory cards for the camera.
Don’t forget the scanner, the cell phone (to call a taxi driver or get access to the arrivals and departures information) and all the photo equipment needed, as well as an abnormally high number of clothing layers necessary in case of winter photography: eight hours almost immobile outside in February calls for an appropriate preparation if you want to appreciate your experience. If you economize on clothing, it is certain that you will have to shorten your photography session.
I chose February for its very interesting light and not for its temperature! Most of the shots in this article were taken in only one day at the Toronto airport, between 10h30am and 18h30.
American Airlines MD-82 N482AA final 05 Toronto 2016
From the hotel to the airport
If you chose to stay at a downtown hotel in Toronto, the best way to get to the Toronto international airport is to use the UP Express train, from the Union Station on Front Street. Its use is very simple and departures are made every fifteen minutes. In February 2016, the cost was CDN $44.00 for a return trip to the airport, while a taxi ride cost $130.00.
UP Express Toronto 2016
The UP Express ride only takes 25 minutes and the train stops at Terminal 1.
It is preferable to avoid using your car around the Toronto international airport since some secondary roads are private and no stopping is allowed. You will take more time to look for police than to enjoy your plane spotting photography session.
Once you are at Terminal 1
Once you exit the UP Express at Terminal 1, get your scanner and monitor the ATIS frequency (120.825) to get the latest information on the runways in use for take offs and landings. For my photo session, the ATIS announced that runway 05 and 06L were in use, both for arrivals and departures. I took a taxi, showed the map with secondary roads to the driver and within few minutes I was where I needed to be and started the photo session.
Air Transat Airbus A-330 C-GTSN Toronto 2016
A preliminary internet search allowed to discover that heavies mostly arrive from Europe during the afternoon et that runway 05/23 is favored for Emirates Airline Airbus A-380 arrival. I thus decided to position myself near runway 05 instead of 06L.
There are two or three quite isolated spots around the airport that provide interesting point of views for aircraft photos but that can present security problems for a photographer working alone with expensive equipment. Experienced plane spotters suggest that you should be accompanied by friends if you decide to opt for those spots (see the “plane spotting” internet sites suggested at the beginning of this article).
Emirates A-380 final for Toronto (CYYZ)
Emirates A-380 on final for Toronto (CYYZ) 2016
Emirates A-380 on final 05 for Toronto (CYYZ) 2016
Technical advices
For precise photos of aircrafts in movement, I use the following parameters with my Canon 5D MKII camera:
1. Only the central AF Point of the auto focus system is selected and not the surrounding ones in order to avoid that the camera sets the focus on other objects than what I desire (trees, ILS structure, buildings).
2. The AI Servo setting is more efficient than the AI Focus or One Shot. The aircraft will be followed precisely.
3. If I want to include surrounding objects in the photo, I adjust the aperture to 7.1 or 8, instead of 11 or 13. I thus avoid increasing the ISO too much, which would affect the picture’s quality if it has to be enlarged with Photoshop.
Westjet Boeing 737-8CT C-GWSV Disneyland Livery in Toronto 2016
4. To take pictures of an approaching propeller powered aircraft, a speed adjusted to 1/125 is generally adequate. You must pivot according to the aircraft movement so that it looks like it is immobile in your viewfinder. The picture is easier to take when the aircraft is farther away but becomes more of a challenge when it gets closer and flies by you since you must constantly change your pivoting speed.
Porter Q-400 C-GLQD on final for Toronto Billy Bishop airport (CYTZ) 2016
Air Canada DHC-8-102 C-FGQK Toronto 2016
5. A shutter speed that is too high will immobilize the propeller of an aircraft and make it look like the engine is not working, which will take away realism.
6. Throughout the day, position yourself so as to have the sun behind you (if there is any sun!), unless you are looking for special effects.
Global 5000 GL5T C-GJET in Toronto 2016
7. A very high quality lens, like the Canon 50mm 1.4, allows for beautiful pictures during the evening since there is no compromise on ISO, as the lens does not need much light. The grain size stays relatively small.
Air Canada Boeing 777 final 05 Toronto 2016
8. I use a very low ISO if the photo includes an interesting but far away aircraft, in order to be able to crop the picture with Photoshop. Since I cannot compromise on the speed to avoid a blurred picture, it becomes obvious that it is the aperture that pays the price.
Air Canada Airbus A-330 final 06L Toronto 2016
9. If the situation allows it, add visual references other than clouds to get a bit more variety in your aircraft photo collection.
Air Canada Boeing 777 final runway 05 Toronto 2016
10. Try a black and white photo if the cloud formation is particularly interesting.
C-GQBG CL-415 and cirrus clouds on a black and white picture
11. RAW+JPEG files allow for important adjustments when necessary. A JPEG only photo gives you little leeway when you want to correct mistakes or during problematic lighting conditions.
12. Variable sky conditions and constant direction winds are preferable for your photo session since the runway in use will not be changed in the afternoon and your pictures will benefit from different light intensity and cloud formations.
13. If you want to take the aircraft in relation to the ILS poles and you are looking for a symmetrical photo, just move few inches to the right or left while the aircraft is approaching or going away from you. You will also want to avoid that the horizontal poles of the ILS cut the plane and make it difficult to see.
Westjet Boeing 737-800 final 05 Toronto 2016
14. Have fun experimenting, like taking a shot just above your head while including other objects for added interest.
On the ILS 05 for Toronto 2016
15. Instead of always showing the whole aircraft, try a close-up view.
Air Canada Boeing 787-9 C-FNOI in Toronto 2016
16. The close-up view might be such that even passengers of an aircraft on final will look at you while you immortalize them.
United Express on final at the Quebec Jean-Lesage international airport.
17. Chances are that you will meet other enthusiast plane spotters in the same area as yours since they also prepared themselves for a successful photo session.
Westjet Boeing 737-800 C-FYPB in Toronto 2016
18. Since you are in Toronto, head to Toronto Harbour when you are back downtown. You will witness the air traffic surrounding the Toronto Billy Bishop airport (CYTZ), formerly known as Toronto Island, and possibly take some original shots.
Porter Q-400 C-GLQM and C-GLQB at Toronto CYTZ 2016
19. This is the photo equipment used for my Toronto airport plane spotting session: Canon 5D MKII camera and the following Canon lenses: EF 50mm f/1.4 USM, EF 16-35mm f/2.8L II USM, EF 24-70mm f/2.8L USM, EF 70-200mm f/2.8L IS II USM. No polarizer was used that day since I wanted to increase my margin of manoeuver with fast moving aircrafts under the February low intensity light.
Air Canada Rouge Boeing 767-300ER final 05 at Toronto 2016
American Eagle CRJ-701ER N523AE Toronto 2016
Aviation photography requires much planning for successful photos. But all your efforts will rapidly bear fruits once you are on site and you will not see time pass! Have a great plane spotting session and give me some news of your experience if you can!
Air Canada Boeing 767-375 (ER) C-FCAB in Toronto 2016
You can have access to other aircraft photos taken at Toronto through this link on my site: photo galleries/aviation only
For other articles on aviation and photography, click on the following link: Aviation photography
Nav Canada control tower with, in the foreground, several CL-215 and Cl-415, a Nav Canada Challenger, and an Air Transat Airbus at the Quebec Jean-Lesage international airport (CYQB).
On a stormy summer day, Air Canada called the Nav Canada flight information center (FIC) at the Quebec Jean-Lesage international airport (CYQB) on the Montreal frequency. The pilot was flying an Airbus and was about to take-off from the Montreal Pierre-Elliott-Trudeau international airport to Halifax, but there was violent weather that had to be avoided.
Normally, big airlines have their own briefing and flight planning services. However, rapidly changing weather sometimes requires last minute adjustments. In the case of the Air Canada flight, severe thunderstorms forbid a direct path from Montreal to Halifax. The pilot was looking for the best option: go around the thunderstorms by flying north over Mont-Joli then eastward to Halifax or fly southward to United States then head east to Halifax.
Both solutions were possible but the objective was to pick the route that would diminish the pilot’s chances to have to divert to an alternate airport.
Radar imagery became the essential tool to propose a solution. Knowing the time lapse between two images, it was possible to evaluate the weather system’s speed. By calculating what was the distance left for the system to arrive in Halifax, and knowing the system’s speed, the flight service specialist (FSS) was able to estimate as precisely as possible the time when the thunderstorms would move over the destination airport.
The pilot having calculated the estimated time of arrival to Halifax for both the south and north routes, and now knowing at what time the weather system would be over Halifax, he understood that the best option was the southern route through United States. If there was no last minute modification in the system’s speed, he would be able to land in Halifax between twenty and thirty minutes before the first thunderstorm cells arrive over the airport.
It is fairly uncommon to receive an official feedback from the pilot of a big company like Air Canada. But the next day, surprising the flight service specialist (FSS), the pilot called back, presenting himself as the one who had made a flight from Montreal to Halifax the precedent day. He wanted to thank the FSS who had helped him in his decision making since, as he said it, the route via the United States had been a success and he was able to land his Airbus thirty minutes before the arrival of the thunderstorms. That kind of call certainly helps any employee to start a working day on the good foot…!
Old Quebec airport terminal with an Air Canada DC-9 and a QuebecAir BAC 1-11 (on aviation postcard)
Around 1996, during the summer, an Air Canada DC-9 captain visited the Transport Canada flight service station in Québec City (CYQB) to receive a last minute briefing on the weather conditions between Quebec and Toronto.
All the passengers were already on board, but the captain had noticed a rapid change in the size of thunderstorms approaching the Québec City airport. Wishing to make the best decision, he requested the latest information on the approaching line of thunderstorms before proceeding with the takeoff.
The weather radar and satellite pictures showed a wall of convective cells that a DC-9 would not be able to go through. It would not fly high enough nor be able to go around the system unless it made a detour through Val-d’Or to the north or the Tennessee to the south.
The captain already knew the consequences of his decision. He nonetheless took the phone and called Air Canada’s dispatch in Toronto, announcing that he would not leave Quebec until the weather was acceptable. He could envision the missed transfers in Toronto for most of his passengers, and their bad mood in face of the lengthy delays he expected in Québec City.
Nevertheless, his decision was made and he left the flight service station satisfied. He knew very well that a line of heavy thunderstorms had often been the cause of accidents and that no aircraft, whatever the size, was safe when dealing with a wall of severe thunderstorms.
The flight service specialists (FSS) were happy with the captain’s decision since, throughout the years, the FSS often witnessed far less commendable behaviour from pilots of all categories. Judgment is the capacity to evaluate consequences, and it is not given to everybody.
