Tag: Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): the Nav Canada flight information center (FIC) in Québec City

Last day at work for a flight service specialist (FSS)

A souvenir photo in front of a Eurocopter EC120 Colibri (C-FCOS) at the Quebec Jean-Lesage international airport (2015)
A souvenir photo in front of a Eurocopter EC120 Colibri (C-FCOS) at the Quebec Jean-Lesage international airport (2015)

December 2013. Time for retirement had come. On my last working shift as a flight service specialist (FSS), I was able to share good memories of the past experiences as a Transport Canada and later Nav Canada employee. A shift supervisor had bought an excellent chocolate cake which was rapidly taken care of by the employees.

The next year, during an official retirement party including two other retirees, the Nav Canada flight information center (FIC) employees in Quebec City (CYQB) presented us with several gifts. I used the gift certificates to book a helicopter ride.

The pilot headed towards the Quebec Bridge then followed the St-Lawrence Seaway to Old Quebec. He then flew towards the Davie shipyard, Île d’Orléans, the Montmorency falls and then returned to the Quebec Jean-Lesage international airport. During the flight, we were able to witness the arrival of the Queen Mary II cruise ship in Old Quebec. Here are some pictures that I took during the flight:

Samuel-de-Champlain promenade and St-Lawrence Seaway in 2015
Samuel-de-Champlain promenade and St-Lawrence Seaway in 2015
The Queen Mary II passing by Île d'Orléans enroute to Quebec in 2015
The Queen Mary II passing by Île d’Orléans enroute to Quebec in 2015
The Château Frontenac, Dufferin Terrace and a small part of Old Quebec in 2015
The Château Frontenac, Dufferin Terrace and a small part of Old Quebec in 2015
Davie shipyard in Quebec (2015)
Davie shipyard in Quebec (2015)
Orleans Island and St-Lawrence Seaway, Quebec, 2015
Orleans Island and St-Lawrence Seaway, Quebec, 2015
Quebec Jean-Lesage international airport in 2015. The Nav Canada installations are visible (control tower and flight information center (FIC))
Quebec Jean-Lesage international airport in 2015. The Nav Canada installations are visible (control tower and flight information center (FIC))

I hope you liked the real life stories as pilot, flight instructor, Transport Canada student and flight service specialist in Inukjuak, Rouyn-Noranda, Iqaluit and Quebec City, as well as FSS for Nav Canada at the flight information center in Quebec City. I have included all the stories and photos on my web site www.francoisouellet.ca , in the following “real life stories” sections:

Real life stories as a pilot

Life as a student at the Transport Canada Training Institute

Real life stories as a FSS in Inukjuak

Real life stories as a FSS in Rouyn-Noranda

Real life stories as a FSS in Iqaluit

Real life stories as a FSS in Quebec City

There were naturally many more stories that would have deserved to be written but, due to their particular nature, those stories had to stay confidential.

Thanks for the encouragements and comments shared in person or via electronic communication.

N.B.: All the articles published on the web site https://francoisouellet.ca/en/ are under copyright protection. All rights reserved. Thanks for your understanding.

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Real life stories as a flight service specialist (FSS): Quebec FSS

FSS and pilots with different styles

Pilots regularly refer to flight service specialists (FSS) when preparing for a flight. They can either phone or visit a flight service station. The FSS progressively know an increasing number of pilots who differ a lot in experience.

As with any profession, competence and a professional attitude vary for the same license. Pilots are no exception and I could divide them in three categories: 85% meet the requirements on a continual basis, 10% constantly exceed the expectations and the last 5% deals with more or less important shortcomings.

Here are two small stories involving pilots of very different style and some flight service specialists. Those events happened in the ‘80s and ‘90s:

The pilot with a gigantic ego

One day, a pilot called the Transport Canada flight service station in Quebec City (CYQB) on the local radio frequency and said: “I’ll be landing in twenty minutes at Lac St-Augustin. Call my wife and tell her to pick me up”.

That was not a polite way to request a favor. He obviously had decided that those types of private phone calls were part of our responsibilities. As the flight service specialist was working higher priorities, he told the pilot that this was something he would have to do himself.

Losing his temper, the pilot started to reel off his CV and all the contacts with whom he would communicate to set this employee’s case. His long monologue forced us to lower the air radio frequency’s volume. His ramblings blocked an important frequency and were a nuisance to the other pilots. Eventually, he ran out of ideas and the radio frequency was finally available for essential communications.

A few hours later, the same pilot made a spectacular entry in the flight service station, shouting and blasting the employees. He then left the place by slamming what could be slammed of the swinging doors we had at the time.

Luckily, special cases like that are rare. They so differ from what we are used to that it’s impossible to forget them, even decades later.

An exceptionally cold blooded pilot

I remember of a very experienced pilot who used to visit us regularly at the Transport Canada flight service station in Rouyn-Noranda (CYUY). One day, he entered the station, leaned on the briefing counter, and started to talk about different subjects before finally asking us if we had any documents in our library that were dealing with an airplane crash…

We replied by the affirmative. Considering his calm and the tone in his voice, we figured that he was just curious. He then told us that he had just crashed less than an hour ago and that the machine he was flying was totally wrecked. He was the only person on board and managed to get out with scratches only.

I must admit that I had never met somebody that could be so detached from an event of such importance!

For more real life stories about being a FSS in Quebec City, click on the following link: Flight service specialist (FSS) in Quebec City

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Aviation photography: Rouyn-Noranda aircraft photos during 1986-1988 (Part 3 of 3)

Here is the third group of aircraft photos taken at the Rouyn-Noranda airport (CYUY) during 1986-1988, while I was working as a flight service specialist (FSS). Those are not fancy pictures but they nonetheless provide a representative sample of what was flying over the Abitibi region during those years. As such, they are part of the Quebec Province aviation history. You have possibly discovered some company names and colours already in the last two aviation photography documents published on June 29th and July 11 th 2015.

I took those photos with an old Pentax KX, using Kodachrome film. Many types and categories of aircrafts and helicopters are included: private, commercial, corporate, government, etc. I am convinced that some pictures will bring back memories to older pilots.

In this third and final group of photos, you will find: Québecair Convair, Noranda Mines Lear 25 C-GZIM, Propair Hugues 500D C-GDFF, Mitsubishi MU-2 C-GAUR, Transport Canada DHC-8-102 C-GCFJ, Government of Canada CP-140 Aurora, Cessna C-425 Conquest 1 C-GLAD, Hugues 300 C-GBUM, Cessna C-210 C-GVYD, Inter-Canadien Fokker F-28-1000 C-GQBR, Viking Bell 212 C-GFQN, Air Creebec C-402, Hélico Mont-Laurier Enstrom C-GNUZ, Kelner Airways C028B Caravan 1 C-FKAL, Cessna C-172 C-GUCU, Nordic Bell 206l C-FARV, Cessna C-172 C-FBOI, Cessna C-175 C-FKVE, Scout Chief C-FXGS, Noranda Mines Beech 300 C-GPKP, Québec Aviation Commander 840 C-GPVE, Piper PA-32-300 C-GBRZ, Piper Cherokee 140E C-FTVV.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Aviation photography: Rouyn-Noranda aircraft photos during 1986-1988 (Part two of three)

Here is the second group of aircraft photos taken at the Rouyn-Noranda airport (CYUY) during 1986-1988, while I was working as a flight service specialist (FSS). Those are not fancy pictures but they nonetheless provide a representative sample of what was flying over the Abitibi region during those years. As such, they are part of the Quebec Province aviation history. You have possibly discovered some company names and colours already in part 1 of 3, published on June 29th 2015.

I took those photos with an old Pentax KX, using Kodachrome film. Many types and categories of aircrafts and helicopters are included: private, commercial, corporate, government, etc. I am convinced that some pictures will bring back memories to older pilots.

In this second part, you will find the following: Ailes de Charlevoix Commander 500S C-GAYR, Propair C-310 C-GAFO, Voyageur Airways BE-10 C-GISH, Skycharter FA-20 C-GSKQ, SEBJ Convair 580, Québecair SA226-TC-MetroII C-GKFS, Nordair-Metro CV-580, Noranda Mines Gulfstream 1 C-FNOR, Government of Canada Challenger 601 for VIP, Cessna C-150 C-FRGC, Canadian Pacific B737-200 C-GNDM, Government of Québec FA-27 C-FPQI, Government of Canada GRC C-208 Caravan 1 C-FMPB, Normick-Perron helicopter Bell 206B C-GAKN, Beech Sierra BE-24 C-FZYD, Astar 350 Écureuil and Dighem, Air Dorval Westwind, Air Charters PA-31 C-GBMX, Air Canada DC-9.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Aviation photography : Rouyn-Noranda aircraft photos between1986-1988 (Part 1 of 3)

Here are few aircraft photos taken at the Rouyn-Noranda airport (CYUY) during the 1986-1988 period, while I was working as a flight service specialist (FSS). Those are not fancy pictures but they nonetheless provide a representative sample of what was flying over the Abitibi region during those years. As such, they are part of the Quebec Province aviation history. It is possible that you might see some of the company names or colours for the first time.

I took these photos with an old Pentax KX, using Kodachrome film. I intend to publish the three series over the next few weeks. Many types and categories of aircrafts will be included: private, commercial, corporate, governmental, military, etc. I am convinced that some pictures will bring back memories to older pilots.

In this first part, you will find the following: Tim Hortons AC6T, Sunwest Lear 35 C-GVVA, Québec Aviation SW4 C-GQAP, Propair DHC-3 C-FOOH, Government of Québec HS-125 C-FSEN, Trans North Air helicopter Bell 47G3B2 C-FQJY, Government of Québec DC-3, Conquest Flight Group C-411 N88727, Cité Express DHC-7 C-GHRV, Government of Canada CL-601 C-GCFI, Manitoulin Air Service C185F C-GTLO, Central Airways BE-20 C-FANG, Canadian Pacific B737-200 C-FCIP, Bellanca Scout C-GPKB, Aérospatiale Écureuil AS-350, Austin Airways BAE-748 C-GGOO, Viking AS-350 C-GBPS, Air Dorval SW2, Air Canada B-727, Aero-Commander C-GOTL.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

A squall line goes through the Rouyn-Noranda airport

1986. It was a beautiful summer afternoon at the Rouyn-Noranda airport (CYUY). The Transport Canada flight service station employees knew that a cold front was approaching and would soon sweep the airport. Until then, it was still a perfect day. Blue sky, light winds. At the time, the flight service specialists (FSS) did not have access to radar images or satellite pictures.

To get an idea of what was coming from the west, we were normally using an Environment Canada aviation weather forecast and the actual weather observations of two flight service stations in Ontario, Earlton FSS and Timmins FSS. Their last weather observation mentioned a wind shift and an isolated thunderstorm. But Timmins was far away and could only provide us with a rough estimate of the situation.

As I was working the evening shift on that day, I checked the wind speed indicator, as a reflex developed throughout the years. What I saw was kind of unreal. The speed indicator’s needle suddenly went from showing few knots to 20 knots, and then 40 knots, hesitated a little then went up to 60 knots and, in a final correction, reached 72 knots, which was about 134 km/h.

Everything was so peaceful around the flight service station. I looked through the window to detect any moving object. At that very moment, the wooden shed normally used by the fuel man passed in front of the station. That wooden structure must certainly have weighted few hundred kilos. The fact that it was moving at a good speed was a clear indication that the instruments were working properly. A squall line was associated with the cold front progression.

Everything that was not properly fixed to the ground started moving. In the next hour, strong thunderstorms going eastward moved in over Rouyn-Noranda. The Val-d’Or airport (CYVO) being located sixty miles east, it was clear that it would be hit directly in about two hours. I called the Val-d’Or control tower so that everyone got prepared for the squall line. That gave them enough time to tie everything correctly and damages were limited.

One hour later, everything was back to normal in Rouyn-Noranda and we profited from an ideal summer night.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Propair, Caribous (DHC-4) and the Irangate

Propair DHC-4 Caribou C-GVGX in Inukjuak in 1982
Propair DHC-4 Caribou C-GVGX in Inukjuak in 1982

In 1986, the Propair Company’s hangar was located very close from our flight service station in Rouyn-Noranda. There were frequent exchanges between their staff and our FSS’s. One day, one of their employees told us that two American pilots had just come to the airport to take delivery of a Caribou DHC-4 cargo aircraft that had been sold by Propair.

The aircraft would be exported. The DHC-4 is known to be a very practical aircraft as it can carry heavy loads and manage to takeoff or land on an extremely short distance.The pilots took-off with their used Caribou and we did not hear any more from them until the world Medias started to talk about the Irangate affair. I can talk about it today as it is a public affair: details can be found on the internet.

The Rouyn-Noranda Propair Company had in fact sold not one but two used DHC-4 Caribous to a consultant working for a panamean company. One of the DHC-4 was later registered in El Salvador. One of the two Caribous experienced an engine failure over the mountains, enroute towards El Salvador. In order to stay in the air, and considering the extreme outside moisture and air temperature, the crew had no other choice than to get rid of some weight. Spare parts in the cargo bay, including a brand new engine still in its crate, were pushed outside the plane, falling in the jungle below. But the plane had eventually no other choice than to land before arriving to its initially planned destination, Ilopango.

All this was linked to the Contras who were engaged in warfare operations against the Nicaraguan leftist government of Daniel Ortega. In order to finance the covert operations, a secret budget was necessary: some Americans were selling arms to Iran, even if there was an official ban, and the money received was financing warfare operations. A journalist who had followed this story closely and made important discoveries was found dead. He had apparently committed suicide by shooting himself twice in the head…

One of the pilots who departed Rouyn-Noranda with a DHC-4 was named Sawyer. This man would later fly, covert operations organized by the CIA, a C123 cargo type aircraft that was shot down in southern Nicaragua. The pilot and co-pilot were killed but a passenger, Eugene Hasenfus, parachuted out knowing the aircraft would soon crash. He was interrogated and revealed the details that allowed the discovery of the secret deal with Iran.

The Oliver North’s testimony in front of the Congress kept that story alive for a long time. Eventually, like everything, this story was progressively forgotten. Thirty years later, I still remember the numerous phone calls that the flight service station received from the Medias about this affair.

A book published in 2013 and titled “Raymond Boulanger, le pilote mercenaire” adds several details to this story, since Mr Boulanger was himself a pilot hired by the CIA.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Pilots: from best to worst

October 1984. It was time for the annual holidays. Florida was the destination. What made the trip more interesting was that the Challenger space shuttle would be launched while we would be there, and that the Canadian astronaut Marc Garneau would be on board. He was the first Canadian astronaut to have the opportunity to go in space.

The Canadian astronaut Marc Garneau (upper row, extreme right) and the other american astronauts chosen for the Nasa Challenger Space Shuttle Mission 41-G (from left to right and lower to upper row: Jon A.McBride, Sally K. Ride, Kathryn D. Sullivan, David C. Leestma, Paul D.Scully-Power, Robert L. Crippen, Marc Garneau) on aviation postcard.
The Canadian astronaut Marc Garneau (upper row, extreme right) and the other american astronauts chosen for the Nasa Challenger Space Shuttle Mission 41-G (from left to right and lower to upper row: Jon A.McBride, Sally K. Ride, Kathryn D. Sullivan, David C. Leestma, Paul D.Scully-Power, Robert L. Crippen, Marc Garneau) on aviation postcard.

The plane’s tickets were bought and one morning of the whole trip was reserved for the shuttle’s takeoff. I was planning to take a picture of the launch from Cocoa Beach. The shuttle would be airborne before daylight, while it was still quite dark.

I had a very basic Pentax camera at the time and all the settings had to be done manually. The aperture and speed were adjusted to ensure a well-balanced picture. But I never expected that the gas combustion would illuminate the sky in such a radical way. I believed, like many people, that the thundering noise from the engines would be the first sign that the launch had just happened.

But the speed of light being way faster that the speed of sound, we suddenly experienced a radical change in the ambient light. I had barely enough time to modify the settings before the shuttle entered the clouds. But I still managed to bring back a little souvenir from that day…

Challenger space shuttle taking-off in 1984 with the Canadian astronaut Marc Garneau on board
Challenger space shuttle taking-off in 1984 with the Canadian astronaut Marc Garneau on board

I had just seen something spectacular. I knew that on board were pilots with exceptional talent.

But two months before, while I was working as a flight service specialist (FSS) at the Transport Canada flight service station in Rouyn-Noranda (CYUY), I witnessed a different kind of performance. One day that I was listening on a frequency that is not normally used for communications between pilots and air traffic service units, I heard two pilots exchange the questions and answers found on airline pilot license written exams. The pilot’s comments gave me the feeling that they would be very lucky to succeed at such a written exam.

I took the microphone and, without announcing myself, intervened as a third party in the discussion. I asked them to repeat the questions and answers that they just gave each other since I did not have time to copy everything.

The pilots were stunned to realize that other people were listening while they were exchanging the data on the air. One of them said: “Did you hear that?” They immediately ended the radio communication. The simple fact of using radio frequencies for such activities told a lot about the quality of their judgment. And judgment is an essential quality of every performing pilot…

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

A twin-engine plane avoids a standing fisherman in his boat

Cessna 310 C-GAFO parked on the ramp at Rouyn-Noranda (around 1986-88)
Cessna 310 C-GAFO parked on the ramp at Rouyn-Noranda (around 1986-88)

During the summer season, air surveillance is needed to watch for new forest fires in the center and north of the Quebec Province. There are periods, sometimes many days in a row, where the pilots do not observe anything significant. They accumulate hours of flying, quietly waiting to see a new fire or expecting to be directed by a dispatcher to a new problematic area. Those pilots also act as spotters for the Canadair CL215’s and CL415’s.

During the eighties, in the Abitibi region, a Cessna 310 had been in flight for few hours and the pilot had not spotted anything worth a call. Wishing to add a bit of action to his flight, he decided to descend and follow the meanders of a river at an extremely low altitude. As he exited a bend, the pilot faced a standing fisherman in its boat, angling in open water. Imitating the gestures of the fisherman, the pilot later told the Transport Canada flight service specialist (FSS) in Rouyn-Noranda (CYUY) that he was not the only one surprised…

It might be hard to believe that an aircraft could fly that low, especially when exiting a bend in a river. But after many decades in the aviation world, I can say that almost everything is possible. I imagine the fisherman’s reaction, quietly angling during a beautiful summer morning. While the fisherman lowers his head, the pilot pulls on the controls…

The expression in the pilot’s face showed clearly that he had had enough action for the day…I would like to swear that it was his last daring move, but it would be to ignore that this need for extreme flying is always present in some pilots.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Fictive official procedures at the Val-d’Or control tower

Medical evacuation aircraft HS-125 C-FSEN Valentine Lupien of the Quebec Government, around 1986.
Medical evacuation aircraft HS-125 C-FSEN Valentine Lupien of the Quebec Government, around 1986.

During the eighties, while I was working as a flight service specialist (FSS) at the Transport Canada flight service station in Rouyn-Noranda (CYUY), I received a phone call from a Val-d’Or air traffic controller. He told me that there was a problem with the type K ARCAL. The ARCAL allows a pilot to remotely activate the runway lights.

Normally, the pilot can choose between three intensities: low, medium and high. But it now seemed that for an extended period, the ARCAL’s low intensity would not be serviceable. The controller told me to issue a NOTAM stating that nobody could use the ARCAL for an indefinite period.

I did not agree with that request. An ARCAL system that was left available would facilitate a pilot’s life by allowing him to choose between the remaining intensities during the approach, or on takeoff. The pilots of the Quebec Government HS125 in charge of medical evacuations during night time would certainly appreciate.

I told the controller that I did not know of any approved procedures relating to an ARCAL type K system failure and that I did not see why I would consider totally unserviceable a system in which only one intensity out of three was posing a problem.

He replied that those were the written procedures that could be found in the control tower and that I had to call his manager if I wanted to see them. How was it possible that official procedures pertinent to a system installed on many airports across Canada, with or without a control tower, could only be found in selected control towers? This was unthinkable.

Through my manager, I asked to receive a copy of those procedures. But it now seemed that those procedures were not in the Val-d’Or control tower but in the  Montreal regional office. I tried to get them from that office, but nobody could find anything on the subject.

It was now obvious that those procedures never existed. The funny thing is that all the stakeholders were defending, one level at a time, the existence of those fictive procedures, for all kinds of reasons.

During those years, there was a program called “Incentive Award”, encouraging an employee to present new ideas that would improve the efficiency of the public service. If a proposition was accepted by the highest management levels, a certificate accompanied with a small amount of money would be sent to the employee by the Deputy Minister at Transport Canada. Realizing I would not obtain satisfaction from the regional management, I used the “Incentive Award” program to present my proposition.

One year later, I received a call from somebody who told me he was working at the national level, in Ottawa. He implied that my suggestion would not be accepted.

I told him that I paid, like other Canadians, to get the ARCAL system installed and that, as long as one intensity would remain serviceable, the ARCAL would have to be available to pilots. I made sure he understood that I could not care if he felt comfortable with the idea or not. He was advised that if he maintained his view on the subject, he would have to justify his action to the Canadian public and to the Minister of Transport, who, at the time, was Benoît Bouchard.

Two months later, I received a check and a letter from the Deputy Minister of Transport Canada thanking me for my suggestion that was improving the efficiency of public service. Fourteen months were needed to make the transition from fictive to official procedures that now apply to all Canadian airports equipped with this type of remote control of runway lights.

For more real life stories on the Rouyn-Noranda flight service station and flight service specialists, click here:

Real life stories as a FSS in Rouyn-Noranda