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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

The Cessna 172 that was pulling a 100 kilos cement block.

Flight service specialist (FSS) at work in Rouyn-Noranda around 1986
Flight service specialist (FSS) at work in Rouyn-Noranda around 1986

On a nice summer day of July, at the Rouyn-Noranda airport, a pilot from a local flying club called our Transport Canada flight service station to get the latest airport advisory for a takeoff. He wanted to use a Cessna 172. He got the details and started taxiing. I quickly noticed that the aircraft was pulling an object. Using the binoculars, I could see that it was a cement block of about 100 kilos, attached to a rope. That cement block was normally used to immobilize an aircraft after a flight.

Aircraft Cessna C172 C-GUCU in Rouyn-Noranda around 1986
Aircraft Cessna C172 C-GUCU in Rouyn-Noranda around 1986

It was now obvious that the pilot had not done his walk around the aircraft, a mandatory procedure to ensure that everything is normal. Pulling that cement block on the asphalt must have required more power from the engine. I asked the pilot: “Don’t you find that more power is required to taxi today?” He answered that, in fact, he noted the need to increase the engine’s revolutions and that it was possibly due to the outside high temperature and moisture.

Without further delays, I replied: “Did you walk around your aircraft before the flight to make sure that everything was OK?” At that very moment, he understood that something needed to be done. He stopped the aircraft on the taxiway, got out and realized why a higher RPM was needed to taxi. Without saying anything that could imply his personal negligence, since he knew the radio communications were recorded, he announced that he was returning to the flying club. He had “forgotten something”…

The working position of the old Rouyn-Noranda flight service station allowed only a partial view of runway 08/26, but a complete view of the taxiway where the Cessna 172 was pulling its cement block.

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Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

The newspaper “Le Moyen Terme”

A section of the front page of my newspaper "Le Moyen Terme"
A section of the front page of my newspaper “Le Moyen Terme”

Since the Quebec flight service stations were disseminated over a vast territory, the communications between the employees of each station were quite limited. It was difficult to obtain relevant information on staff transfers: such information was badly needed when came the time to choose the next transfer site.

How would an employee be able to insist that there is availability in Montreal if he did not have in front of him, during the “discussion”, such verified information? To correct the situation, once I was working at Rouyn-Noranda FSS, I decided to create my own newspaper, titled “Le Moyen Terme”.

The newspaper was distributed to every Quebec flight service stations, to the Transport Canada Training Institute in Cornwall, Ontario, to Montreal regional office and to Ottawa headquarters. Suddenly, the Quebec flight service specialists were having access to relevant information that was updated on a regular basis.

I had contributors from all over the province, and as the newspaper gained in credibility, even Ottawa managers started to provide me with some input. I financed the newspaper, wrote most of the articles and mailed a new edition every two months. I was indebted to nobody. This did not preclude the reception of a lawyer’s letter, but in such a controlled environment, that did not come as a surprise. I presented the letter to a well-known judge who took care of the matter for free. He closed the case in one swift move.

Each edition had ten to fifteen pages. It was typed using an old typewriter and mistakes were erased using correcting fluid. A small part of the content was meant to amuse the reader, but must of the information was of an editorial nature. The texts were generally received positively by the employees and that contributed to a regular exchange.

The "Facts and rumors" page of the "Le Moyen Terme" newspaper
The “Facts and rumors” page of the “Le Moyen Terme” newspaper

The section that was possibly the least appreciated by the regional office was titled: “Where are they?” On that page, one could find the name of every employee working at a particular station, with its seniority. The details were now readily available to everybody. The information provided by the management could now be crosschecked by the staff. This possibly annoyed some managers who, until recently, had a relatively easy task in attributing respective postings.

Page "Où sont-ils?" (Where are they?) of my newspaper "Le Moyen Terme"
Page “Où sont-ils?” (Where are they?) of my newspaper “Le Moyen Terme”

One day, I had to visit the Montreal Transport Canada regional office. A high ranking manager, aware of my visit, invited me in his office and ordered me to stop the production of the newspaper. I told him that it was out of question and that the newspaper was useful to many employees. My answer, at the time, did not make me friends in high places, but it was not my goal. The newspaper was produced for another two years. I decided to end this personal project when I had no more time to take care of it, busy with multiple university courses and a seven days a week working schedule in Iqaluit. Since I did not want to dilute or diminish the content or the quality of the newspaper I had created, I chose to stop its production.

(Note: the comic-book characters were created by Gotlib)

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Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Rouyn-Noranda FSS

Enroute for the second posting: Rouyn-Noranda FSS

New Rouyn-Noranda flight service station. Photo taken around 2002. Unknown photographer.
New Rouyn-Noranda flight service station. Photo taken around 2002. Unknown photographer.
Photo of the old Rouyn-Noranda flight service station. Photo taken in 1984
Photo of the old Rouyn-Noranda flight service station. Photo taken in 1984

November 1983. After having worked every day for more than a year, it was time to leave Inukjuak, in the Nunavik, for a new Transport Canada flight service station (FSS) located in Rouyn-Noranda (CYUY), in Abitibi region in the Québec province. Things got complicated on the day of departure, the weather worsening rapidly. An Air Creebec Twin Otter departing from Kuujuaraapik (CYGW) would now do the flight. But this company’s route implied numerous stopovers along James Bay.

With the strong winds and low clouds, I was aware that we would be in for a rough ride. The clouds being merely few hundred feet above the tree tops, the pilots had to do the whole flight and the multiple stopovers while dealing with those limitations. Along the route, there was no airport equipped to allow instrument landings. The runways were short, in gravel or dirt, and trees sometimes near the thresholds forced the pilots to adopt steeper rate of ascent or descent.

After few hours of flying in this sustained mechanical turbulence, many passengers started to experiment air sickness. They had to use the practical little bag offered by all the companies. I changed my mind by looking through the window. There was no choice of music for the flight: the wheezing and grunting noises of the passengers were used as background ambiance.

We finally landed in Val-d’Or (CYVO) late in the evening. It was different to see a long asphalted runway and an airport equipped with appropriate instruments. One hour later, I was in Rouyn-Noranda. Welcome in the South…!

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Real life stories as a FSS in Rouyn-Noranda

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

Illegal fishing on the Innuksuak river near Inukjuak

(Precedent story: a visit at the Inukjuak flight service station)

Inhabitants of the Inukjuak village, 1982
Inhabitants of the Inukjuak village, 1982

In the early “80s, while I was working at the Transport Canada flight service station in Inukjuak (CYPH), a floatplane entered our control zone in Inukjuak without communicating with the flight service specialists (FSS). He was flying at low altitude over the area with the obvious intent to do a stopover on the Innuksuak River, a few kilometers inland. We tried to contact the pilot but he never replied. We started to suspect that illegal fishing was the reason for his trip in northern Quebec. The aircraft owner had possibly not paid the mandatory fishing fees to get access to Quebec controlled territories.

Thanks to the cooperation of the Inuits, we managed to get the registration of the aircraft. A quick search allowed us to determine that it was owned by a company operating from a base in northern Ontario.

We expected that the aircraft would be airborne in few hours, loaded with fish. And it was obvious that the pilot would not take the risk of refueling at our airport. He would therefore be forced to land in Kuujjuarapik (CYGW) for fuel.

We contacted Kuujjuarapik FSS and asked them to note what would be the final destination of the aircraft. It was an airport in the north of the Abitibi region, under Rouyn-Noranda FSS responsability. The FSS at many flight service stations worked together to follow the aircraft to its destination. Police officers drove to the airport and waited for the aircraft to land. I imagine that the seizures and fines were important.

In this story, the initiative and collaboration of Inukjuak inhabitants were essential. Without them, it would have been impossible to get the registration of the aircraft.

(Next story: the manager who had lost appetite)

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak