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Real life stories as a flight service specialist (FSS): Inukjuak FSS

The long awaited aircraft in Inukjuak

(Precedent story: the manager who lost his appetite)

Two Austin Airways Twin Otters being unloaded in Inukjuak in 1982.
Two Austin Airways Twin Otters being unloaded in Inukjuak in 1982.

During the years the Transport Canada flight service station in Inukjuak (CYPH) was in operation, there was something an Austin Airways pilot could count on: on the arrival of the aircraft, there would often be somebody from the village waiting to give a hand in unloading the cargo or provide some kind of services to shorten the stopover time. The villagers were indeed regularly calling the flight service specialists (FSS) to know if there was any aircraft inbound, and if it was the case, what was the estimated time of arrival. We were used to questions like “What time plane?”, “Is that food plane?”, “Is that mail plane?”.

Upon landing, we could see, arriving from the village, a fuel truck and other pick-ups and Honda three wheelers. The postmaster came to fetch the mail, the villagers to meet passengers and family members, and the businessmen to unload their cargo or fuel the aircraft.

There was a similar interest regarding the arrival of the first vessels of the season, in late summer. Besides the occasional icebreaker presence, we witnessed the arrival of the Shell tanker, responsible to supply the villages along the Hudson Bay and Ungava Bay coasts. Barges loaded with heavy machinery and crated material were finally reaching Northern Quebec villages after more than a week of navigation, taking advantage of the low tide to deliver their cargo. Some of those vessels were damaged by ice and sometimes had to be repaired on the spot before they could resume their journey.

Piano and mattresses left without much protection in the absence of their new owners. Inukjuak 1982
A rare sight: a piano and some mattresses were left without much protection in the absence of their new owners. Inukjuak 1982

One day, an anti-submarine patrol aircraft CP140 Aurora having completed his work over Hudson Bay contacted us for air traffic services. Since its operations seemed momentarily completed and it was now moving to another area, he was asked to do a “low pass” above the station. The pilot agreed and soon enough, the airplane was zooming above our facilities disappearing moments later in the clouds. I still remember the flood of phone calls that the aircraft fly-by created. Unable to see the Aurora, now above the clouds, the villagers were asking: “Is that food plane? “,”Is that mail plane ? ” .

A low pass is sometimes requested to get a close-up of an aircraft and to allow the staff to hear the roaring engines as the aircraft zooms by the building. This also creates an opportunity to take a picture. Every pilot that I have known throughout the years would gladly accept this opportunity to add some action in his routine…

An Air Inuit Twin Otter C-GMDC is refueling in Inukjuak in 1982
An Air Inuit Twin Otter C-GMDC is refueling in Inukjuak in 1982

(Next story: the Inuit who wanted to shoot Whites with a .303 caliber rifle)

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

The manager who lost his appetite in Inukjuak

(Precedent story: illegal fishing on the Innuksuak river)

An Austin Airways Twin Otter is getting airborne during a snow shower in Inukjuak, 1982. In the background, the Environment Canada upper air station.
An Austin Airways Twin Otter is getting airborne during a snow shower in Inukjuak, 1982. In the background, the Environment Canada upper air station.

A Transport Canada manager had to occasionally leave the comfort of his office in Montreal to visit one of the flight service stations located in Northern Quebec, in the Nunavik. So in 1982 he made the journey to Inukjuak (CYPH), using Nordair for the leg between Montreal and Kuujjuarapik (CYGW).

From there, an Austin Airways Twin Otter brought him to Inukjuak. But few minutes after the aircraft was airborne from Kuujjuarapik, the cloud base dropped dramatically and the pilot later told the flight services specialists (FSS) in Inukjuak that he had made the trip with no more than 200 feet of clearance between the Hudson Bay water and the clouds.

The airplane arrived in Inukjuak during the afternoon. At dinner, the chef offered a hot meal, but the manager refused to eat anything, stating that he had absolutely no appetite. He later told us that to see the surface of the water so close to the plane and feel the mechanical turbulence throughout the trip had cut his appetite. The flight services specialists realized that their manager was not very comfortable with “non standard” flights.

An Austin Airways Twin Otter on takeoff from Inukjuak in 1982.
An Austin Airways Twin Otter on takeoff from Inukjuak in 1982.

On the return flight, he was the sole passenger on board, the remaining space being occupied by cargo. The FSS knew the pilots very well and asked them a small favor, which was a takeoff with a tight turn to the right. This was done skillfully and certainly created a surprise with the traveler.

On the flight back to Montreal, while on a stopover in La Grande (CYGL) he sent us a message via the La Grande flight service station teletype that spoke volumes about his appreciation of the turn. I must say, in all honesty, that the pilot had given more than the client requested, and that the traveler had the chance to experience a 70 degree right turn. It was enough to keep him from traveling up north for a while.

(Next story: the long awaited aircraft)

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

Illegal fishing on the Innuksuak river near Inukjuak

(Precedent story: a visit at the Inukjuak flight service station)

Inhabitants of the Inukjuak village, 1982
Inhabitants of the Inukjuak village, 1982

In the early “80s, while I was working at the Transport Canada flight service station in Inukjuak (CYPH), a floatplane entered our control zone in Inukjuak without communicating with the flight service specialists (FSS). He was flying at low altitude over the area with the obvious intent to do a stopover on the Innuksuak River, a few kilometers inland. We tried to contact the pilot but he never replied. We started to suspect that illegal fishing was the reason for his trip in northern Quebec. The aircraft owner had possibly not paid the mandatory fishing fees to get access to Quebec controlled territories.

Thanks to the cooperation of the Inuits, we managed to get the registration of the aircraft. A quick search allowed us to determine that it was owned by a company operating from a base in northern Ontario.

We expected that the aircraft would be airborne in few hours, loaded with fish. And it was obvious that the pilot would not take the risk of refueling at our airport. He would therefore be forced to land in Kuujjuarapik (CYGW) for fuel.

We contacted Kuujjuarapik FSS and asked them to note what would be the final destination of the aircraft. It was an airport in the north of the Abitibi region, under Rouyn-Noranda FSS responsability. The FSS at many flight service stations worked together to follow the aircraft to its destination. Police officers drove to the airport and waited for the aircraft to land. I imagine that the seizures and fines were important.

In this story, the initiative and collaboration of Inukjuak inhabitants were essential. Without them, it would have been impossible to get the registration of the aircraft.

(Next story: the manager who had lost appetite)

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

A visit at the Inukjuak flight service station (1982)

(Precedent story: when in doubt, action is worth more than inaction)

Children visiting the Inukjuak flight service station in 1982.
Children visiting the Inukjuak flight service station in 1982.

In 1982, at the Transport Canada flight service station in Inukjuak (CYPH), I work with other flight service specialists (FSS) to provide air traffic services, which include advisory service to arriving and departing aircrafts. We also act as a radio communication station for ships as well as for airplanes, through VHF and HF frequencies. I only remember regular call-signs like Air France 004, who always used to call in the middle of the night, and KLM692. We also have radio contacts with military aircrafts.

Knowledge of Morse code is mandatory, although reserved for occasional use only. Weather briefings to pilots are scarce. The technology available at the time is very basic. All the data received, every minute of the day, is printed automatically. Miles of paper must be managed by the staff on a monthly basis.

Working seven days a week in a Nunavik isolated post, sometimes during twelve or sixteen hour shifts quickly becomes repetitive. In order to see something else than the flight service station, one should not miss the opportunity to participate in activities with the local Inuit population whenever possible. So one day I decide to prepare an elementary weather course in order to present it to Inukjuak children.

I then contact the Inukjuak police officer who is also responsible for the Scouts. I explain my idea and propose that a moment be found where we could all meet. I would offer a weather presentation followed by a question and answer period. Posters are prepared with topics specifically chosen to encourage participation by the kids. On the given day, about ten Scouts show up with the chief. Sitting along a wall on the gym floor, we spend a good two hours discussing about weather and aviation.

I also had the opportunity to receive a few visitors in the flight service station, accompanied by their teacher. Other times, while taking a walk, it was possible to witness a shinny hockey game. For the picture below, two bystanders accepted to pose with the hockey players.

Hockey players in the Inukjuak village in 1982
Hockey players in the Inukjuak village in 1982

(Next story: illegal fishing on the Innuksuak river)

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

When in doubt, action is worth more than inaction.

(Precedent story: enroute toward the first posting: Inukjuak)

The Inukjuak soft sand runway, in 1982, and a balloon tires equipped Twin Otter, property of Austin Airways.
The Inukjuak soft sand runway, in 1982, and a balloon tires equipped Twin Otter, property of Austin Airways.

During my first working days as a flight service specialist (FSS) at the Transport Canada flight service station in Inukjuak (CYPH), in 1982, I received a radio call from a Twin Beech 200. The pilot of this aircraft registered in the United States indicated that he wished to land at Inukjuak for a short stopover. Several passengers were on board. I gave him the necessary air traffic services and followed its progress towards the airport, through subsequent radio communications.

It is assumed that a pilot wanting to land at an airport has prepared himself and knows the length and orientation of the runway, as well as its constitution (cement, asphalt, gravel, grass, sand). These are absolutely essential information, like ensuring that there is enough fuel on board the aircraft. This makes the difference between an accident and a successful landing. I doubted that Inukjuak, with its soft sand runway, was suited for an aircraft like the Beech 200.

Being a pilot myself, I was uncomfortable to ask him if he was aware of the characteristics of the Inukjuak runway, because this was such basic information. Moreover, having no experience as a flight service specialist yet, I considered unimaginable that in the early days of a new career, I had to deal with a pilot that was not adequately prepared, and would soon put his life and the lives of his passengers in danger.

I kept on thinking that if the pilot was responsible for this type of aircraft, he must have had hundreds, if not thousands of hours of flying experience. It would be like saying: “Don’t you think that the plane is too big for your abilities?

The aircraft was now on final for the runway, a few miles away. I decided to ask the fateful question: “Are you aware that you are about to land on a 2000 feet soft sand runway?”  The pilot softly said: “OK, we’ll do a missed approach and will head somewhere else. Is Kuujjuarapik acceptable for us? “I answered positively and in the following seconds, the airplane overshot the runway and headed southward for the next airport.

From that day and the following decades, I vowed to never take anything for granted. When in doubt, action is worth more than inaction…

(Next story: A visit at the Inukjuak flight service station (1982))

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories as a flight service specialist (FSS): Inukjuak FSS

Enroute to the first posting: Inukjuak

(Precedent story: flight service and the Transport Canada Training Institute in Cornwall)

1982 Northern Quebec view from a Nordair B737
1982 Northern Quebec view from a Nordair B737

Summer of 1982. Today is the departure from Montreal towards Inukjuak (CYPH), a northern Quebec Inuit village, part of the Nunavik. There, I will start working as a flight service specialist (FSS) for Transport Canada. Nordair’s Boeing B737 takes off and immediately heads northward. It will fly along James Bay and, upon reaching Hudson Bay, will land in Kuujjuarapik, its final destination. From there, an Austin Airways’s Twin Otter will take us over to Inukjuak , an isolated posting further to the north on the east coast of Hudson Bay.

A Boeing B737 landing on the Kuujjuarapik (CYGW) 5000 feet gravel runway uses special procedures. This is a short runway for a loaded aircraft, and braking is less effective than on asphalt. There is no significant margin for error. The wheels must touch as close as possible to the runway threshold, followed by maximum breaking. Passengers really feel the deceleration. The same calculation applies for takeoff: the pilot positions the aircraft close to the runway threshold then applies both the brakes and maximum thrust, and once the appropriate parameters are reached , releases the brakes. As usual, weight and balance, density of the air, airport altitude as well as direction and strength of the winds are all precisely calculated for the aircraft to be airborne before the end of the runway.

1982 Kuujjuarapik. A Nordair Boeing B-737 in the foreground and an Austin Airways Twin Otter in the background.
1982 Kuujjuarapik. A Nordair Boeing B-737 in the foreground and an Austin Airways Twin Otter in the background.
1982 A flight service specialist (FSS) working at the Kuujjuarapik station, in Québec
1982 A flight service specialist (FSS) working at the Kuujjuarapik station, in Québec

After a short stopover, the Twin Otter is now ready for the trip to Inukjuak. The takeoff from Kuujjuarapik goes without problems. I am sitting in the first class section, behind some cargo held by a net. For champagne, I will have to wait for the boxes to be removed from the hallway.

1982 Cargo and passengers in the Twin Otter
1982 Cargo and passengers in the Twin Otter
1982. A view of Sanikiluaq from an Austin Airways Twin Otter.
1982. A view of Sanikiluaq from an Austin Airways Twin Otter.

Then a slow descent is started to Inukjuak. From my window, I can see a small group of narwhals. I feel like I’m dreaming but, after a quick research in scientific documents, learn that narwhals can be found in small groups mainly in the north of Hudson Bay.

The aircraft is now getting closer to Inukjuak. The flaps are extended and it is possible to see the runway before the airplane turns on final. It is two thousand feet long and made only of sand thick enough to render its surface unstable.

1982 Austin Airways Twin Otter on base for the Inukjuak airport runway
1982 Austin Airways Twin Otter on base for the Inukjuak airport runway

Upon arrival, someone comes my way with a motorcycle. He offers me a ride to the staff-house, even if there is only a fifteen or twenty seconds walk. I politely declined the offer, but the personage insists. Not wanting to give a bad impression just as I arrive, I finally accept and try to find a small place on the seat of his tiny motorcycle. Hardly have we started to move into the soft sand that the driver loses control of the vehicle. We fall (what a surprise!), but there is no serious consequence. Welcome to Inukjuak!

1982 Inukjuak inhabitant and canoes used for traditional activities
1982 Inukjuak inhabitant and canoes used for traditional activities
C170B C-GGPI in Inukjuak, Quebec, in 1982
C170B C-GGPI in Inukjuak, Quebec, in 1982

For more real life stories of a FSS in Inukjuak, click on the following link: Flight service specialist (FSS) in Inukjuak

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Real life stories: flight service and Transport Canada Training Institute

The flight service specialist training at the Transport Canada Training Institute in Cornwall, Ontario.

(Precedent story: the flight instructor license)

View of a small portion of the Transport Canada Training Institute in Cornwall, Ontario, in 1982
View of a small portion of the Transport Canada Training Institute in Cornwall, Ontario, in 1982

In the early 80s, the oil crisis forces airlines to greatly limit hiring. This was not the case during our pilot training course but becomes a reality when applying for a job a year later.

However, on the government side, the situation is quite different. The air traffic services branch of Transport Canada is looking for new employees to replace staff approaching retirement age. The only option immediately accessible to me is to apply as a flight service specialist (FSS). I have only a rough idea of what are the responsibilities, nothing more. But the pay and advantages are far better than what is otherwise available to a new flight instructor. It is time to send in an application.

For the Province of Quebec, two written examinations totally unrelated with aviation are held at the University of Quebec in Montreal. There are 1500 candidates (5 sessions of 300 applicants) who attempt these tests during the two days allotted for the first phase of the selection process. In the following weeks and months, those who have succeeded in the written tests must then undergo anything from personal interviews to language tests, medical examinations and security clearances.

We are now three candidates from Quebec heading towards the Transport Canada Training Institute in Cornwall. There will be thirty-five hours of theoretical and practical course per week, over a six months period. The pressure will be continuous and desired in order to eliminate candidates who may not react well to stress.

We will be paid to study. A candidate is guaranteed with a posting upon completion of training, providing he manages to obtain 80% and above on the written and practical evaluations. Because this 82-01 course is not dedicated to Quebecers only, it cannot be offered in French. So it is going to be in English only, and will include twenty-four students from almost all Canadian provinces.

The Transport Canada Training Institute in Cornwall is nothing short of exceptional for those who have decided to study and succeed.

In order to help the student to deal with the weekly thirty-five hours of courses and examinations, the school provides interesting amenities.Each student has a private room with daily maid service. The cafeteria offers a good choice of meals. Calories can be burned at the pool, gym, weight room, on the tennis court or on the baseball field. A snack bar remains open for late-night cravings. A bank teller is made available to students, as well as a hairdressing salon, a bar, arcade games, pool tables, etc.

1982 Cornwall TCTI Pool
1982 Cornwall TCTI Pool
Transport Canada Training Institute weight room. Cornwall, Ontario 1982
Transport Canada Training Institute weight room. Cornwall, Ontario 1982
1982 Cornwall TCTI combat room
1982 Cornwall TCTI combat room
1982 TCTI, Cornwall. Students from the FSS 82-01 group are experimenting a new way to improve scoring at basketball.
1982 TCTI, Cornwall. Students from the FSS 82-01 group are experimenting a new way to improve scoring at basketball.
1982 Cornwall TCTI games
1982 Cornwall TCTI games

So that we understand what lies ahead, we are told that there are traditionally many students in each class who will not keep pace and will be sent home, despite their efforts. For a francophone who wasn’t using a second language on a daily basis , it is clear that integrating new theory presented in English for seven and a half hours every day, five days a week, becomes demanding. I compensate for the times when my attention decreases by studying in the evening.

There is a library in the school as well as multiples rooms for flight simulators designed for every career considered by the students.

1982 Cornwall TCTI Flight Simulation Room
1982 Cornwall TCTI Flight Simulation Room
1982 TCTI Cornwall. Environment Canada upper air building.
1982 TCTI Cornwall. Environment Canada upper air building.
1982 TCTI Cornwall Stevenson screens
1982 TCTI Cornwall Stevenson screens

In the courtyard, there is a peacock and other small animals and a water source flows into a very well planned landscape.

1982 Cornwall TCTI courtyard
1982 Cornwall TCTI courtyard

The amenities are simply stunning. The message is clear: “Transport Canada only ask you to study and succeed, it will take care of the rest.”

1982 Cornwall TCTI corridors to classrooms
1982 Cornwall TCTI corridors to classrooms

Finally, the moment we were all waiting for as arrived. Students who managed to get through the course celebrate their graduation.

Assignments are distributed. Those who will be working in isolated postings, in northern Quebec, are well aware that the schedule does not include holidays. The FSS will be on duty every day. The new employee will be compensated for overtime and a more expensive cost of life. He will also benefit from subsidized rents.

My departure is planned shortly for Inukjuak (CYPH), along the east coast of Hudson Bay in the Nunavik. Life will soon change radically.

(Next story: enroute to the first posting: Inukjuak)